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  1. The Offices of Dr. Kourtney Support Desk
  2. General
  3. FAQ

FAQ

  • Using the athena health patient portal--Do's and Don'ts
  • I need the passcode to the waiting room for my virtual visit
  • How can I see if an earlier or later appointment is available?
  • Can't find my appointment on my portal
  • How To Terminate Care with Office
  • Does the office provide the Nexplanon, Paragard, Mirena or other IUD device?
  • Need Medication, refill or requesting prescription
  • Do you need an in person or live office visit?
  • Missing or need care summary or notes from my visit
  • Using Good Rx
  • How do new patient's schedule an appointment?
  • How do I request to transfer my care to another doctor?
  • What happens if I become pregnant if your office doesn't accept new OB or pregnant patients?
  • How long does it takes for my medical records release to be processed?
  • Question about payment estimate
  • Questions about cancellation and no show fees
  • Question About My Balance
  • Requesting or receiving copy of medical or billing records
  • How To Check In For Your Appointment
  • Where Do I Take My Orders To?
  • Need help-My prescription is not at my pharmacy
  • How To Check In For Your Appointment
The Offices of Dr. Kourtney Support Desk
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